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The Social Media Intelligence Blog

Insights on social media intelligence, marketing, and consumer insight

The Social Listening Blog

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Welcome to Infegy: Q&A With Developer, John Whitsell

By Derek Franks  •  May 3, 2019


Meet John Whitsell! Read ahead to learn more about the latest addition to the Infegy team... 

 

 

Last year was a crazy, remarkable year of growth for our team... both in team numbers and in goal reaching. We set a record for company revenue. We landed some great partnerships. And we earned a "Best Places to Work" award too.

 

2019 is shaping up to being even better.

 

We set out this year with some ambitious goals. That's the way we like it...

[ Continue Reading ... ]

Topics: social listening data, infegy team, tech, text analysis, Kansas City, jobs


How Brands and Businesses Can Use Text Analytics for Game-Changing Consumer Insights

By Derek Franks  •  March 26, 2019


How many typed words are out there? Trillions?

What about all of the words in text messages, chats, surveys, reviews, call center logs, one-to-one emails, legal documents, bank records, health records, loyalty program data?

Text. Text. Text. Text. Text.

It’s everywhere. And it’s out there floating in a murky abyss, seemingly impossible to grasp its true massiveness.

While digital technology like social listening can help us harness the vast...

[ Continue Reading ... ]

Topics: market research, historical data, product research, consumer research, customer success, text analytics, text analysis


Introducing Infegy IQ: Industry-Leading Text Analytics

By Justin Graves  •  March 12, 2019


Justin Graves, CEO

 

The next big evolution for Infegy has arrived.

 

We're thrilled to announce the launch of an entirely new NLP engine, Infegy IQ.  Based on novel machine learning-based techniques, our text analytics approach is setting new records in overall accuracy, precision and recall.

 

 We’ve been developing in-house natural language understanding, or NLU, systems for our entire 12-year history. In this time, we’ve seen great strides...

[ Continue Reading ... ]

Topics: machine learning, artificial intelligence, infegy team, text analytics, text analysis


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