<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1615255955451271&amp;ev=PageView&amp;noscript=1">

The Social Media Intelligence Blog

Insights on social media intelligence, marketing, and consumer insight

The Social Listening Blog

By

This is a section title

TikTok Influencers: A Quick and Easy Introductory Guide

By Derek Franks  •  April 13, 2021


You’re ready to invest in a TikTok influencer strategy. That’s a good move. Every type of consumer and customer is on TikTok (so you can dispel the notion that it’s only kids who don’t buy things).

 

TikTok is a melting pot of enthusiastic content creators and consumers talking about brands and products they love, which  have powerful influence on buying habits and purchase decisions.

 

This red hot social media platform allows you to identify...

[ Continue Reading ... ]

Topics: social media, advertising, branding, social media data, social listening, social media tools, social listening tools, social listening data, social media analytics, how to use social listening, influencers, influencer analysis, influencer campaigns, influencer campaign analysis, TikTok, TikTok data, TikTok social listening, TikTok influencers, tiktok analysis


Why Employees Are the Biggest Brand Opportunity on TikTok

By Derek Franks  •  March 3, 2021


What if your team had a fleet of influencers ready to promote your brand on the hottest social media platform out there?What if we told you, you’ve already hired those influencers?! TikTok is the channel your brand can’t afford to ignore. And your employees are the influencers that can propel and transform your brand strategy and perception on TikTok.

 

In our new TikTok analytics report revealing TikTok trends and brand opportunities, you’ll...

[ Continue Reading ... ]

Topics: social media, social listening, social media tools, social listening tools, social listening data, social media analytics, influencers, TikTok, employees


Super Bowl Commercials 2021: Interactive Report Card with Audience Reactions and Analysis

By Infegy Research Team  •  February 8, 2021


How did global audiences react to this year’s Super Bowl commercials? Did the ads resonate with viewers enough for them to chime in online?

 

The answers are below. Not just any answers. Data-driven answers. These aren’t hot takes from some blogger who thinks they’re in the know. This isn’t a commercials review either (although we have our opinions).

 

This is the official breakdown of how millions upon millions of people discussed their...

[ Continue Reading ... ]

Topics: advertising, sentiment analysis, social listening, consumer research, social listening data, super bowl, social media analytics, campaign analysis, super bowl commercials


Are You Analyzing Social Data Wrong? State of Social Media 2021: Part 2

By Derek Franks  •  January 5, 2021


Is your team missing key insights on your online audiences? You might not be considering how consumers talk on different social media channels.

 

Here’s what you should know:

 

  • consumers talk differently about your brand and their lives depending on the channel
  • there’s a discrepancy in documented users and active users on social channels
  • social listening helps you listen across all the channels for brand mentions including review sites, social...
[ Continue Reading ... ]

Topics: social media, social media strategy, social media data, social listening, social listening tools, social listening data, social media analytics, analytics


State of Social Media 2021 - Part 1: What Social Analytics Can Teach You About Consumer Behavior

By Derek Franks  •  November 30, 2020


The online conversations that take place across the social media landscape reveal how audiences express themselves in different ways depending on the channel.

 

Think about it: Instagrammers are enthusiastic about sharing lifestyle experiences. Reddit users turn to the forum-based platform to sound off on their heated opinions. Pinterest is for sharing ideas and inspiration, and Facebook is great for finding deals and new promos.

 

Inside the...

[ Continue Reading ... ]

Topics: social media, sentiment analysis, social media data, social listening, competitive analysis, social listening data, social media analytics, instagram, instagram analytics, consumer trends


Consumer Experiences in a Pandemic World: What Brands Need to Know

By Derek Franks  •  October 26, 2020


Like it or not, 2020 changed consumers. Possibly for good. The sooner you accept it and adapt, the better.

 

The pandemic upended normal life and crushed supply chains, presenting new and often unwelcome obstacles for businesses everywhere. No where else was this more felt than in retail, shopping and Ecommerce.

 

These anxious times make it incredibly difficult to predict how consumers have changed or will change their behaviors. It’s opened...

[ Continue Reading ... ]

Topics: retail, advertising, branding, social media data, social listening, consumer research, social listening tools, social listening data, social media analytics, consumer trends, online shopping, brand strategy, ecommerce, customer experience


7 Proven Tips to Better Track Your Social Media Campaigns with Social Listening

By Derek Franks  •  October 6, 2020


If you work on or with a social media team, you know all too well the challenge of measuring the performances of your campaigns.

 

How do you fight through the noise to truly understand the success of your social campaigns and relate it to the overall performance of your brand or campaign?

There’s no shortage of “best practices” articles out there, but what you need is a best tool to match those best practices.

 

That’s how social listening...

[ Continue Reading ... ]

Topics: social media, social media dashboard, social media data, social listening, social listening tools, social listening data, social media analytics, campaign analysis, how to use social listening, analytics


Social Insights Reveal New Consumer Truths About Dads

By Derek Franks  •  September 22, 2020


Dad… just when you think you know him, right? He’s always got a new hobby, a new venture, or a new fad that he’s into.

 

As it turns out, though, “Dad” isn't a one-size-fits-all term. Dads exist in many different forms and have different interests, beliefs, values, parenting styles, and hobbies.  But one thing all dads have in common? The kids. Being a dad impacts everything they do - how they behave, what they believe, and what they buy.

 

...

[ Continue Reading ... ]

Topics: social media data, social listening, social listening tools, social listening data, buyer personas, customer personas, social media analytics, how to use social listening, audience segments, audience segmentation, dads, personas, social personas


Introducing Narratives, Clustering, TikTok Analysis + More New Social Listening Features in Infegy Atlas

By Infegy Research Team  •  August 26, 2020


Getting into the minds of consumers is no easy task. You need the right tools to understand what consumers say - and why. 

 

The brand new version of the premier social listening platform, Infegy Atlas, is built with that core objective in mind: helping you make better sense of the noisy world of online conversations and find the insight hiding within the chaos.

 

So, let’s get you acquainted.

Here’s what’s packed into the all new version of...

[ Continue Reading ... ]

Topics: social media dashboards, social media, social media research, infegy atlas, social listening, social listening tools, social listening data, social media analytics, topics analysis, topic clusters, TikTok


How Key Social Listening Metrics Can Drive Your Brand

By Derek Franks  •  July 16, 2020


Our friends at Interbrand just launched their powerful new research report, Breakthrough Brands.

 

The report highlights the next generation of world-changing brands—the startups, upstarts, challengers, problem solvers, innovators, and category creators. The Interbrand Breakthrough Brands are changing the way we see and interact with the world.

 

During the process to determine their ultimate list of brands, Interbrand and Infegy worked closely...

[ Continue Reading ... ]

Topics: social media, advertising, branding, social media research, social listening, consumer research, social listening data, Report, social media analytics, how to use social listening


Streaming Trends 2020: 4 Key Questions Answered by Social Listening

By Derek Franks  •  June 24, 2020


Netflix transformed the way we are entertained. You can now stream any show or movie you want to any device as long as you have a decent wifi signal. New innovators are cashing in. Disney+, AppleTV+, HBO Max recently joined Hulu and Amazon Prime Video as competitors to take on Netflix. But whether or not other platforms will ever dethrone the O.G. streaming service remains in question.

 

You now have access to our latest consumer insights...

[ Continue Reading ... ]

Topics: social media, streaming, hbo, netflix, streaming video, social listening, consumer research, social media tools, social listening tools, social listening data, social media analytics, consumer trends, hulu


How to Build Brilliant Reports Using Social Listening (+ Free Templates)

By Derek Franks  •  May 11, 2020


Your task: find insights on your brand, brand’s campaign, customers, competitors, sales projections, or other key measurements using social data, then use that data in reports.

 

You might already be familiar with how powerful social listening insights can be for your reporting, and that’s definitely a good place to be in. But the great news is, even if you’re experienced with using social listening tools, there are still new and surprising ways...

[ Continue Reading ... ]

Topics: social media intelligence, social media monitoring, market research, sentiment analysis, social media data, social listening, consumer research, social media tools, social listening tools, social listening data, social media analytics, how to use social listening, reporting, analytics, consumer trends


Analyze Influencers and Influencer Campaigns like a Boss with These Better Social Metrics

By Derek Franks  •  March 10, 2020


You might be asking: How can you analyze influencers better? What analysis can be done to better prove the success of influencer campaigns?

In 2020, influencer marketing will cost $1000 to $1 million per post. And too often influencer success measurement relies solely on short term vanity metrics for social influencers such as likes and shares.

 

It isn’t just about how many people took a tenth-of-a-second to like a post or the amount of people...

[ Continue Reading ... ]

Topics: social media, social media listening, branding, social listening, consumer research, social listening data, social media analytics, campaign analysis, how to use social listening, influencers, influencer analysis, influencer campaigns, influencer campaign analysis, audience analysis


Super Bowl Commercials 2020: Audience Reactions and Analysis (Clone)

By Infegy Research Team  •  February 3, 2020


The day after… Super Bowl 54 is in the books. And we’re partying like it’s 1970 here in Kansas City! 

 

Many reputable publications out there released their “Super Bowl Commercials reviews” today. Each of these articles are full of “analysis” from some know-it-all who thinks they’re the one to judge the best Super Bowl commercials.

 

But that’s not what you need to know. 

 

If you’re a brand who invested somewhere around $5.5 million for 30...

[ Continue Reading ... ]

Topics: advertising, sentiment analysis, social listening, consumer research, social listening data, super bowl, social media analytics, campaign analysis, super bowl commercials


Year in Review: A look back at our favorite social insights of 2019

By Kristin Haynes  •  January 27, 2020


Welcome to the 2020s! It’s officially the future. 

 

As we kick off a new year, we’re taking some time to pause and think about our favorite insights from 2019. There’s a lot we accomplished, and a lot of things we’re excited for this year. Our social listening platform is just getting better and better, and that’s something we can hang our hat on in 2020.

 

For our team at Infegy, this is also a time to look back on the stories we wrote and ...

[ Continue Reading ... ]

Topics: social listening, consumer research, social listening tools, social listening data, social media analytics


Social Insights and Online Review Data Reveal Latest Consumer Tech Trends

By Derek Franks  •  November 12, 2019


The Internet of Things revolution is transforming industries everywhere - from transportation and manufacturing to healthcare and retail.  But it’s consumer electronics that has totally upended everyone’s lives -- voice assistants, smart TVs, thermostats, robot vacuums-- even smart light bulbs.

 

So, what top consumer tech trends for 2020 and beyond do you need to know? Here’s a snapshot:

 

  1. Consumers are expected to spend $140B on IoT in 2020...
[ Continue Reading ... ]

Topics: social listening, consumer research, competitive analysis, social listening data, digital marketing, social media analytics, tech, text analytics, how to use social listening, audience segments, audience segmentation, reporting, analytics, technology


Crafting Awesome Real-Time Social Insight Reports: The Step-by-Step Guide to Infegy Canvas

By Ali Nilsen  •  October 23, 2019


Every brand has a story waiting to be told. 

 

The brand story can’t be written without the right data to guide it.

 

If you’re an analyst or strategist on a brand team, you know the importance of conducting accurate analysis. But you’re probably also far too familiar with how time consuming and complicated collecting and presenting that data can be.

 

It doesn’t have to be this way.

 

Our one-of-a-kind reporting dashboard, Infegy Canvas, helps...

[ Continue Reading ... ]

Topics: social media dashboards, social media data, social listening, social media tools, social listening tools, Report, social media analytics, how to use social listening, reporting, analytics


Healthy Lifestyles Report: Social Data Reveals Health and Wellness Consumer Insights

By Derek Franks  •  September 24, 2019


Health and wellness is a $4.2 trillion industry.

That means your health isn’t just a lifestyle goal. It’s an economy.

With access to a whole new assortment of food choices, supplements, niche exercise options, mindfulness and mental health practices, health and wellness impacts all areas of our lives from daily routines to new experiences.

 

This evolution translates into dollars. Here’s how much consumers spent in one year:

  • $702 billion on...
[ Continue Reading ... ]

Topics: social media intelligence, advertising, social listening, social media marketing, social listening tools, social listening data, social media analytics, healthcare, how to use social listening, audience segments, audience segmentation, health and fitness, health and wellness, diet trends


6 Surprising Problems Social Listening Can Solve for Your Brand or Business

By Derek Franks  •  September 9, 2019


Not all social analytics tools are created equal.

 

There are a seemingly endless number of solutions; the lists of bells and whistles goes on and on.

 

But what many social data platforms often fail to do is translate to other key business efforts for your overall strategy.

 

Social listening tools, however, are different. They’re capable of providing the often-missed context for solving some of your more perplexing marketing and advertising...

[ Continue Reading ... ]

Topics: social media, market research, social media listening, advertising, branding, social listening, marketing strategy, social listening tools, social listening data, digital marketing, social media analytics, campaign analysis, how to use social listening


The Ultimate Report on Beauty and Cosmetics Consumer Trends in 2019

By Derek Franks  •  August 26, 2019


Natural. Organic. Healthy.

 

These terms now drive buying habits in all types of consumer goods markets. Nowhere is this more evident than in the beauty, cosmetics, and hygiene industries.

 

The data is clear: natural beauty is the best beauty in 2019 and beyond.

 

Our social insights report for the beauty industry is your official guide to the latest consumer trends in the beauty and cosmetics industry.

 

What do people want most in their...

[ Continue Reading ... ]

Topics: social media, beauty, audience segment, advertising, branding, social media data, social listening, consumer research, competitive analysis, competitive intelligence, social listening data, digital marketing, social media analytics, campaign analysis, how to use social listening, cosmetics, audience segments, audience segmentation


Why Instagram Analytics on Audiences Are So Crucial (With Brand New Data)

By Derek Franks  •  July 22, 2019


Is your team finding the right insights on the right channels for your marketing and customer experience strategies?

 

60% of U.S. adults are on Instagram.

 

That means there is more than enough important information and insight to glean from analyzing the platform’s 1 billion+ users.

 

The photo-centric app is rapidly becoming one of the most used social channels. And that makes it an incredibly powerful medium for business… if you know how to...

[ Continue Reading ... ]

Topics: social media, social media strategy, sentiment analysis, social media data, social listening, consumer research, social media tools, social media marketing, marketing strategy, social listening tools, digital marketing, social media analytics, instagram, instagram analytics


How We Use Social Listening Insights to Build Our Reports in 10 Steps

By Kristin Haynes  •  July 10, 2019


One important task for your team is reporting.

Your life might look like a lot of this: 📊📉📈

Whether it’s conducting market research, tracking campaigns, researching audience segments, analyzing brand health, improving products or other types of data-driven analysis, building reports is time consuming, challenging and not always fool-proof.

How do you get the best data on your research topic, and how do you get that data into a beautiful...

[ Continue Reading ... ]

Topics: sentiment analysis, social listening, consumer research, social media tools, social media marketing, marketing strategy, social listening tools, metrics, social listening data, digital marketing, customer personas, target audiences, Report, social media analytics, campaign analysis, text analytics, shopping, healthcare, text analysis, Gen Z


How to Use Social Listening Data for Your Brand or Business: The Complete Guide

By Derek Franks  •  June 18, 2019


Finding the right consumer insights and marketing analytics for your brand or business sometimes feels like trying to climb a steep mountain.

 

You can see the summit, but you have no idea what analytics tools to use to get there. You certainly don’t want to go without tools. You’re not crazy! But your backpack is getting full, and it’s a mess in there.

 

How do you find a solution to get you the right insights on your customers, your...

[ Continue Reading ... ]

Topics: social media, market research, social listening, marketing strategy, social listening tools, metrics, competitive analysis, competitive intelligence, social listening data, digital marketing, customer success, demographics, buyer personas, customer personas, target audiences, social media analytics, tech, pharmaceutical, text analysis


How Consumer Experience Agency Barefoot Proximity Uses Social Listening for Key Insights

By Derek Franks  •  June 12, 2019


Consumer experience strategy agency Barefoot Proximity knows a thing or two about using technology to help brands win big with data.

Their Strategy and Channel Integration teams use over 380 different tools to find those all-important insights to lead brands to accurate data-driven strategies.

One way they do this? They leverage the game-changing, a.i.-driven social listening insights from tools like Infegy Atlas to uncover hidden trends,...

[ Continue Reading ... ]

Topics: market research, sentiment analysis, community management, social listening, consumer research, marketing strategy, social listening tools, competitive analysis, digital marketing, demographics, target audiences, social media analytics, campaign analysis, text analytics, text analysis


CBD Insights: The Rise of CBD and What to Know About Consumers

By Infegy Research Team  •  May 8, 2019


CBD has already built a $2 billion dollar industry.

You may have noticed the influx of CBD stores on virtually every street corner. Someone may have sent you an article about how it’s the new way to treat almost every condition.

But what is its impact on your market? If you’re working for a CBD maker, which audiences does this on-the-rise supplement appeal to and why? How are people using CBD and what products do they love?

Our latest report,

[ Continue Reading ... ]

Topics: marketing, market research, consumer research, social listening data, demographics, buyer personas, customer personas, target audiences, Report, social media analytics, healthcare, Gen Z, CBD


More from the Social Media Intelligence Blog

All posts

Comments

Recent Posts

Popular Posts

Get Our Monthly Social Insights Newsletter

Follow Infegy

Receive Updates From Infegy